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Introduction to Incoming Call Handling
Introduction to Incoming Call Handling

Incoming call handling allows you to forward calls to a different number or one of your agents. You can also just have it take a message.

Levi Butler avatar
Written by Levi Butler
Updated over 6 years ago

Incoming call handling allows you to direct the caller's experience based on your needs. Incoming callers are added into Infusionsoft, tags can be applied and recordings of calls may be added to the contact record
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