We want to show you how you can set up safety nets for those contacts that might not finish your conversations. This quick tutorial will show you how you can use tags to track where a contact is inside your conversation. The idea is using tags on each step of your conversation and then depending on your situation for the conversation you can set delay timers in Infusionsoft if the next tag isn't applied in X amount of time. This will not only help contacts finish your conversation but it will help you to identify those that do not.
This is the keyword and phone number for this conversation.
This is the tag applied for that step of your conversation.
This is the message that the contact will receive and respond to.
This is where you are saving the response to the previous message to in Infusionsoft.