IMPORTANT: First thing you will want to make sure is that you are using a phone number that has the ability to send messages to international numbers and that you have reached out to support to enable your account for international sending. US, CA, and UK mobile numbers have the ability to send international messages. We also cannot guarantee that certain areas will be able to receive messages from international numbers or reply back to those messages.

We've added a cool tool that makes it very easy to send a message to any international numbers. The messages will be built inside of campaign builder or the broadcaster the same as they always have been. The addition you will make to your message to make it capable of sending messages internationally is a name/value pair for campaign messages or additional field in a broadcast.

Only one thing needs to be added to your campaign message to send international messages. This is the Country name/value pair. The option isn't required for local messages, only for international messages. When creating the HTTP post for your message you will add this name/value pair so that the message can also be sent to international customers. Keep in mind you will need the country saved to your contacts in order for this to work. The message will something like this 

I've circled the country name/value pair for you so you can see how that will look added to your HTTP post. Once you've added that field you are all set to send messages to any international numbers that you have. (Click on the link bellow to go to the campaign builder messaging section.)

Broadcaster messages will only have one slight addition to send messages to international numbers as well. This addition will be adding the country field into your included columns in the saved search. That will look something like this 

In the columns you can see my two required columns which are contactId and my mobile phone field. I've also added the country field so I can send a message to any international numbers that might be in my saved search.

Keep in mind that any merge fields you add in the message will also need to be an included column (That is why first name is included in my example). As always if you have any questions feel free to reach out to our support team through chat or by calling/ texting 760-621-8199. (Click the link bellow to access the SMS messenger section.